FAQ
Q: Are you a trading company or a manufacturer?
A: We are a specialized manufacturer of construction machinery and equipment, with our products sold directly to end customers.
Q: Can we use our own logo?
A: Yes, we can print your custom logo according to your requirements.
Q: What is your delivery lead time?
A: The standard delivery lead time is 15–20 days from the date of receipt of the order confirmation; however, when our order volume is low, the delivery time may be as short as 7–10 days.
Q: What transportation options do you offer?
A: We offer both sea and land freight services – we can help you choose the most suitable option based on your specific country and address.
Q: Has the product been inspected before shipment?
A: Yes, of course. All our conveyor belt products undergo 100% quality inspection before shipment; we inspect every batch daily.
Q: Can we visit your factory before placing an order?
A: Yes, we would be very happy to have you! Establishing a strong business partnership is surely a pleasure.
Q: If I place a large order, can I get a discount?
A: Yes, we can offer different discounts based on the quantity of your order.
Q: Is your company a trader or a manufacturer?
A: We are a specialized manufacturer dedicated to construction machinery.
Leveraging our extensive professional expertise in R&D and sales, we provide clients with direct machine customization services.
Q: Does your company support multi-currency payments?
A: We only accept payments in Renminbi or US dollars.
Q: Can we use our own logo?
A: Yes, we can customize the logo according to your requirements.
Q: How many different types of products does your company produce?
A: We currently offer over 10 different products, all customizable to meet customer requirements.
Q: What payment methods do you accept?
A: Wire transfer only